Business Voice Integration
On the phone. In the queue. Across the forecourt.
Agentic AI
An AI receptionist that answers the phone, works out what the caller actually wants, and books them in — around the clock.
- Natural conversation, not a phone tree
- Captures the lead and texts confirmation
- Five industries, one agent
Messages On Hold & IVR
Messages on hold, music on hold, IVR prompts and call queue audio — the part of the call most businesses leave to elevator music.
- Kiosk — write, produce and publish in minutes
- Jukebox — callers choose the music on hold
- Dynamic — never starts in the same place twice
Retail Audio Marketing
Forecourt radio and in-store audio — music and targeted advertising reaching customers with their wallets already open.
- Curated music matched to your brand
- Day-part scheduling for peak traffic
- One dashboard across every site
Trusted by businesses worldwide
From single sites to national networks — hospitality, dealerships, industrial and IT.
“The team at Captivate Connect is unbelievably committed to providing great advice and customer service, and their technology is way ahead of any others in the on-hold or message prompt space.”
“Our brand is very important to us, and we work with Captivate Connect to provide the best possible customer experience on all our dealerships' voice channel.”
Works with your phone system
Deployed across 17 platforms Australian businesses already run.
The Partner Portal
Everything is managed in one place. Partners write, produce, schedule and publish audio across every client and every site — without raising a ticket or waiting on a studio.
Write & produce
Script, voice and publish in minutes, not days
Multi-site control
One dashboard across every location you manage
Live reporting
See what played, where, and how often
White-label ready
Run it under your own brand
Ready to hear what your callers hear?
Tell us what runs on your phone today and we will show you what we would change.