Messages On Hold & IVR
Music on hold, message on hold, IVR prompts and call queue audio — written, produced and published by you, in minutes.
No contracts — cancel anytime.
Most hold audio is written once and never touched again
Stale elevator music, a few “we appreciate your call” lines, and a promotion that ended eight months ago. Callers have heard it before, and it tells them exactly how much attention the business pays to the phone. The fix is not better music. It is being able to change the message the day you want to change it.
How it works for you
Captivate Kiosk
The reason customers move to us.
Write, create, upload and manage every message on hold or IVR prompt yourself, in minutes. No studio booking, no email chain, no waiting on a producer to come back to you.
- Script, produce and publish in one place
- Update a message the same morning you decide to
- Manage every site and every client from one login
Jukebox
Callers choose the music on hold.
Let people self-select how they wait — music by genre, an informational podcast, even a quiz. No more elevator music sending callers to sleep.
Dynamic
Never starts in the same place twice.
Each day a caller is put on hold, the audio begins from a different point. The message stays fresh instead of becoming the thing they have already heard four times this week.
Fast
Audio deployed and updated in real time. Decide at nine, live by ten.
Convenient
Manage, monitor and modify every interaction from one platform, in a few clicks.
Who it is for
Health & Medical
Practice hours, triage guidance, billing and appointment information — delivered consistently to every caller, without occupying reception.
Every other business that takes calls
Trades, dealerships, legal, professional services, hospitality. If people wait on your line, that wait is either working for you or against you.
Change your hold message this morning
A free trial of Captivate Kiosk, no contract, cancel any time.